PRIVACY POLICY

At Incroy & Merv, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or engage with our services. Please take the time to read and understand this policy.

 

This Privacy Policy describes how Incroy & Merv and its affiliates (collectively "Incroy & Merv, we, our, us") collect, use, share, protect or otherwise process your personal information through Incroy & Merv website <website link>.  While you may be able to browse certain sections of the Platform without registering with us, however, please note we do not offer any product/service under this Platform outside India.

 

Please be aware that our Privacy Policy is subject to change at any time, and we may be unable to give you prior notice. Please examine this page on a regular basis to ensure that you are in compliance with the Policy. This Policy applies to all current and previous visitors and clients of our platform. By accessing and/or using our platform, you acknowledge and consent to the practices indicated in this policy.

 

Information We Collect

Personal Information:

We may collect personal information, including but not limited to:

  • Your full name, email ID, postal addresses, phone number(s), and country;
  • Your DOB, language preference, and location;
  • Any data and public records about you openly available on the Internet;
  • Names, phone numbers, and addresses of people to whom purchases have been shipped;
  • Any financial information, like the bank account or card details or any other payment details;
  • The phone numbers used by you to call our customer service number

We may collect and use technical data and related information to facilitate the provision of software updates, product support, and other services related to the platform.

Non-Personal Information:

We also collect non-personal information, such as:

  • Browsing Information: including IP addresses, browser types, and device identifiers.
  • Website Usage Information: such as pages visited, time spent on the website, and click-through rates.

How We Use Your Information

We use your information for various purposes, including:

  • Order Processing: to fulfill and manage orders, shipments, and returns.
  • Customer Service: to respond to inquiries, provide support, and address concerns.
  • Marketing: to send promotional materials, updates, and newsletters (you can opt-out at any time).
  • Improving Our Services: to analyze website usage and enhance user experience.
  • Legal Compliance: to comply with applicable laws and regulations.

Information Sharing

We may share your information with:

  • Service Providers: to facilitate services such as shipping, payment processing, and marketing.
  • Legal Authorities: in response to a legal request or to protect our rights, property, or safety.
  • Business Transfers: in the event of a merger, acquisition, or sale of all or part of our assets.

We do not sell your personal information to third parties.

Your Choices

You have the right to:

  • Access and Update: access and update your personal information.
  • Opt-out: of marketing communications at any time.
  • Delete: request the deletion of your personal information (subject to legal requirements).

Security

We employ industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [insert contact information].

By using our website or services, you consent to the terms of this Privacy Policy. Thank you for trusting Incroy & Merv with your personal information.