PRIVACY POLICY
At Incroy & Merv, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or engage with our services. Please take the time to read and understand this policy.
This Privacy Policy describes how Incroy & Merv and its affiliates (collectively "Incroy & Merv", "we", "our", "us") collect, use, share, protect or otherwise process your personal information through the Incroy & Merv website. While you may browse certain sections of our website without registering, please note that we currently offer our products and services only within India.
Please note that this Privacy Policy may be updated from time to time without prior notice. We encourage you to review this page regularly to stay informed about any changes. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect both personal and non-personal information from you to provide a better shopping experience.
Personal Information
We may collect personal information including:
• Full name, email address, postal address, phone number and country.
• Date of birth, language preference and location.
• Publicly available information about you from the internet.
• Shipping details of recipients for your orders.
• Payment information including bank account, debit/credit card or other payment details.
• Phone numbers used to contact our customer support.
We may also collect technical information required for software updates, product support, and improving our services.
Non-Personal Information
• IP address, browser type, device information and operating system.
• Website usage information including pages visited, browsing duration and click activity.
2. How We Use Your Information
We use your information for the following purposes:
• Processing and delivering your orders.
• Managing returns, refunds and exchanges.
• Providing customer support and responding to your queries.
• Sending promotional offers, newsletters and marketing communications (which you may opt out of at any time).
• Improving our website, products and services.
• Complying with legal and regulatory obligations.
3. Information Sharing
We may share your information with:
• Trusted service providers for shipping, payment processing and marketing services.
• Government or legal authorities when required by law.
• Business partners in the event of a merger, acquisition or business transfer.
We do not sell your personal information to third parties.
4. Your Rights
• Access and update your personal information.
• Opt out of marketing communications.
• Request deletion of your personal information, subject to applicable legal requirements.
5. Security
We implement industry-standard security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, remember your preferences and analyze website traffic. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or policies of those external websites.
8. Children's Privacy
Our services are not intended for individuals under the age of 16 years. We do not knowingly collect personal information from children.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact our customer support team at Support@incroymerv.com or call us at +99999 77166.
By using our website or services, you consent to the terms of this Privacy Policy. Thank you for trusting Incroy & Merv.